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    General accessibility policy

    General accessibility policy

    The Latvian National Museum of Literature and Music aims to create an accessible and inclusive environment for all visitors, regardless of their physical abilities or individual needs. Our goal is to ensure that cultural heritage and information are accessible to all, creating equal opportunities to participate in cultural life.

    To achieve this, we:

    • ensure physical access to buildings and premises for people with mobility impairments and strollers;
    • develop communication solutions for people with hearing and visual impairments;
    • offer individual support and consultations by prior arrangement;
    • regularly improve the museum’s services, taking into account accessibility standards and visitor needs;
    • invite visitors to provide feedback and suggestions so that we can work together to create a more accessible environment.

    Please contact the museum administration at pasts@rmm.gov.lv if you have any special needs or questions so that we can ensure the most suitable visit experience.

    Here is some practical information that will be useful when planning a visit to the museum, both for people with reduced mobility and visual or hearing impairments, as well as for anyone else who is interested:

    • Museum repository (Muzeju krātuve), Pulka iela 8
    • Exhibition “Procrastination & Creation”, Mārstaļu iela 6
    • Exhibition “Song Festival Hall”, Ostas prospekts 11, Mežaparks Grand Bandstand

    Accessibility at the Museum repository

    The museum repository is located at Pulka iela 8, Riga, Pārdaugava.

    The Exhibition Hall, the cultural space “Tintnīca” and the Reading Room are open to visitors in the Museum repository.

    We have made every effort to ensure that the museum premises are accessible to as wide an audience as possible, including people with functional impairments.

    Building accessibility, parking, public transport and access to the building

    Description of the building

    • The Museum repository is comfortably accessible to people in wheelchairs, with prams and other visitors with limited mobility.
    • The public areas of the repository – the cultural space Tintnīca, the Exhibition Hall and the Reading Room – are located on one level, ensuring convenient and safe movement for people with mobility aids.
    • Facilities for visitors with mobility impairments are available on the ground floor.
    • The museum is open to visitors with service dogs.
    • Overall, the museum premises are sufficiently and evenly lit, without sudden changes in lighting. Please contact us for detailed information on the use of artificial and daylight lighting in the building.
    • There are signs in the building to help you find your way around.
    • Free WiFi is available in the building: RMM publiskais password – www.rmm.lv

    Accessibility

    • The Reading Room is open to the public and exhibitions can be viewed free of charge. Reading Room opening hours
      and registration      .
    • Tickets for events can be purchased on site at the museum or remotely via the Mobilly app.
    • Information about additional services offered by the Tintnīca cultural space. (rental?)

    To ensure maximum comfort, museum staff are ready to provide individual assistance and support during your visit.

    Please contact the museum administration in advance if you have any special needs or questions so that we can better prepare and ensure the most comfortable visit possible.

    If you have special access requirements or questions, please contact us: T: (+371) 67216 425, E: pasts@rmm.gov.lv

    Our goal is to create a friendly, safe and accessible environment where every visitor feels welcome and can fully enjoy the exhibitions, participate in events and explore the collection in the Reading Room.

    Accessibility of the exhibition “Song Festival Hall“

    The exhibition “Song Festival Hall” is located at Ostas prospekts 11, Mežaparks Grand Bandstand.

    Visitors can access the the exhibition and the Community Room on the second floor of the exhibition.

    We have taken care to ensure that the museum premises are accessible to as wide an audience as possible, including people with functional impairments.

    Accessibility

    Parking and bicycle parking

    • There is no visitor parking at the exhibition. Passengers can be dropped off at the entrance to Mežaparks from Mangaļsala or the Zoo, or at the free parking lot. Map.
    • For access to the exhibition for persons with functional disabilities and other special cases, please contact the exhibition administration in advance. Telephone: (+371) 28770361, Email:dziesmusvetkutelpa@rmm.gov.lv to agree on the most convenient solution.
    • A bicycle parking area is available at the entrance to the exhibition.

    Description of the building

    • The building has a wide entrance (with automatic doors) that allows easy access to the exhibition rooms with wheelchairs or strollers.
    • Ēkai ir durvis ar platu ieejas aili (ar iespēju lietot durvju automātisku atvēršanu), kas ļauj ērti iekļūt ekspozīcijas telpās ar ratiņkrēslu vai bērnu ratiņiem.
    • The 1st floor houses the permanent exhibition “Song Festival Hall”, while the second floor houses the activity area Community Room.
    • Lockers are available for visitors on the 1st floor of the exhibition.
    • The exhibition space and Community Room are located on the same level, ensuring barrier-free access and safe movement for people with mobility aids.
    • Restrooms for visitors with reduced mobility are available on the 1st floor.
    • The exhibition is open to visitors with service dogs.
    • Overall, the exhibition rooms are sufficiently and evenly lit, with changes in lighting during the video segments. Please contact us for detailed information on the use of artificial and daylight lighting in the exhibition.
    • There are pictograms and signs in the building to help you find your way around.
    • Free WiFi is available in the exhibition: RMM_viesis; password: www.rmm.lv.

    Accessibility for visitors with children

    • The exhibition can be accessed with prams. If necessary, prams can be left in the cloakroom area on the 1st floor.
    • The building has wide entrance doors, allowing easy access to the exhibition rooms with prams.
    • Using the elevator (door opening width 8890 cm), the Community Room is accessible to visitors with strollers.
    • A changing table is available in the restrooms on the 1st floor.
    • Information about the museum’s offerings for families with children.

    Accessibility for visitors with reduced mobility

    • The building has a wide entrance door, allowing easy access to the exhibition rooms with a wheelchair.
    • Using the elevator (door opening width 88–90 cm), the Community Room is accessible to visitors with reduced mobility.
    • Facilities for people with reduced mobility are located on the 1st floor.
    • The exhibition is open to visitors with service dogs.

    Accessibility features for visitors with visual impairments

    • The buttons on the exhibition elevator control panel are marked in Braille.
    • The exhibition has a unified navigation system. The floor plan stands have tactile information and information in Braille.
    • Before the museum closes (30 minutes and 15 minutes), audio announcements in Latvian and English are played to warn visitors that the museum is gradually closing.
    • Some exhibitions have information materials in large print. Printed versions are available in the exhibition halls.
    • The museum is open to visitors with service dogs.

    Accessibility for visitors with hearing impairments

    • The exhibition is equipped with induction loop systems for people with hearing impairments.
    • Where possible, descriptions and/or subtitles are provided for the video and audio works on display.
    • Upon request, tours with sign language interpretation are available.
    • The exhibition is open to visitors with service dogs.

    Accessibility for visitors with intellectual disabilities

    • Descriptions/informative materials in simple language have been developed for the exhibition. They can be found on the museum’s website under the exhibition accessibility descriptions.
    • For information about the exhibition for visitors with intellectual disabilities, please contact: Telephone: (+371) 28770361, Email: dziesmusvetkutelpa@rmm.gov.lv .

    To ensure full comfort, museum staff are ready to provide individual assistance and support during your visit.

    Please contact the museum administration in advance if you have any special needs or questions so that we can better prepare and ensure the most comfortable visit possible.

    If you have special access requirements or questions, please contact us at: Telephone: (+371) 28770361, Email: dziesmusvetkutelpa@rmm.gov.lv.

    Our goal is to create a friendly, safe and accessible environment where every visitor feels welcome and can fully enjoy the exhibition and events, participate in activities and engage with the Community Room.

    Accessibility of the exhibition “Procrastination & Creation“

    The exhibition “Procrastination & Creation” is located in Old Riga, at 6 Mārstaļu Street, in a historic building with five levels: a basement, four floors and an attic.

    We have made sure that the museum premises are accessible to as wide an audience as possible, including people with functional impairments.

    Accessibility

    • Useful information on how to get to the exhibition by public transport.
    • Information about exhibition opening hours and ticket prices.
    • Tickets can be purchased on site at the exhibition or remotely via the app www.rmm.lv in the Tickets section.
    • Information about free admission to the exhibition. Free admission tickets are available at the information desk in the lobby on the 1st floor.
    • Souvenirs and books can be purchased at the exhibition information stand.
    • A visual guide to the exhibition with useful information about visiting the exhibition and images.
    • Individual tours and classes can be tailored to the needs of the audience by prior arrangement. Information about the museum’s educational activities.

    Parking and bicycle parking

    • There is no parking for museum visitors’ private cars at the exhibition Procrastination & Creation. Passengers can be dropped off at Mārstaļu iela 6, at the entrance to the exhibition.
    • The nearest parking lots, including those for people with disabilities (with a parking card), are located here. (map)
    • Bicycle parking is available in the exhibition courtyard, entering from Alksnāju Street 6.

    Building description

    • The exhibition has one entrance from Mārstaļu Street. The building has four floors and a basement.
    • Floor plan of the exhibition.
    • The building has a door with a wide entrance and a ramp, as well as a portable ramp, which allows easy access to the exhibition rooms with wheelchairs or prams.
    • Lockers are available for visitors in the vestibule on the 1st floor next to the cloakroom.
    • An elevator (door width when open – 88 cm) provides access to all floors of the museum.
    • Restrooms for visitors with reduced mobility are available on the 1st and 4th floors.
    • The basement has a children’s activity area and a classroom for educational activities.
    • There is a café on the 1st floor (accessible via two steps; currently not fully adapted for wheelchair users).
    • The 2nd and 3rd floors house the exhibition “Procrastination & Creation”.
    • On the 4th floor, or attic, there is a room for relaxation, creation and events (accessible by elevator).
    • Pictograms and signs in the museum will help you find your way around.
    • Seating cushions are available in the lobby and exhibition area.
    • Lighting in the exhibition rooms may be uneven. For accurate information about lighting levels, please contact us. Telephone: (+371) 28819755, Email: komunikacija@rmm.lv.
    • No bright lighting effects, flashes, smoke, loud or sudden noises are used in the exhibition rooms.
    • The air temperature in the exhibition rooms may vary, averaging 19°C.
    • Before the end of the exhibition (30 minutes and 15 minutes), audio messages in Latvian and English are played to warn visitors that the museum is gradually closing.
    • The exhibition is open to visitors with service dogs.
    • Free WiFi is available in the exhibition: M6 password – a1234567

    Accessibility for visitors with children

    • The exhibition can be accessed with single-seat baby strollers. If necessary, strollers can be left in the cloakroom area on the 1st floor.
    • The building has a wide entrance door and a ramp, as well as a portable ramp, which allows easy access to the exhibition rooms with strollers.
    • Using the elevator (door width when open – 88 cm), all exhibition halls are accessible to visitors with strollers.
    • If necessary, please ask the museum staff for assistance in order to:
      • open the entrance doors wider;
      • putting in a ramp (pandus)
      • use lockers.
    • A baby changing table is available in the restrooms on the 1st floor.
    • There is a café on the 1st floor (accessible via two steps; currently not fully adapted for visitors with prams).
    • The basement has a children’s activity area and a classroom for educational activities (accessible by elevator).
    • Information about the museum’s offerings for families with children.

    Accessibility for visitors with reduced mobility

    • The building has a wide entrance door and a ramp, as well as a portable ramp, which allows easy access to the exhibition rooms with a wheelchair.
    • Using the elevator (door width when open – 88 cm), all exhibition rooms are accessible to visitors with reduced mobility.
    • If necessary, please ask the museum staff for assistance in order to:
      • open the entrance doors wider;
      • use the lockers in the cloakroom on the 1st floor.
    • Facilities for visitors with reduced mobility are located on the 1st floor opposite the exhibition café and on the 4th floor.
    • There is a café on the 1st floor (accessible via two steps; currently not fully adapted for wheelchair users).
    • Service dogs are allowed in the exhibition.

    Accessibility for visitors with visual impairments

    • The buttons on the exhibition elevator control panel are marked in Braille.
    • The exhibition has a unified navigation system. The floor plan stands feature tactile information, as well as information about the exhibition in Braille.
    • The main texts of the exhibition are available in large print at each exhibition hall.
    • The exhibition is open to visitors with service dogs.

    Accessibility for visitors with hearing impairments

    • Portable induction loop audio guides are available at the information stand in the exhibition lobby.
    • Where possible, descriptions and/or subtitles are provided for the video and audio works on display.
    • Before the museum closes (30 minutes and 15 minutes), audio announcements in Latvian and English are played to warn visitors that the museum is gradually closing.
    • If necessary, tours with sign language interpretation are offered.
    • The exhibition is open to visitors with service dogs.

    Accessibility for visitors with intellectual disabilities

    • Descriptions/informative materials in simple language have been developed for the exhibition. They can be found on the museum’s website under “Exhibition accessibility”.
    • For information about the exhibition, please contact us. Telephone: (+371) 28819755, Email: komunikacija@rmm.gov.lv.

    If necessary, museum staff can provide individual assistance and support during your visit.

    Please contact the museum administration in advance if you have any special needs or questions so that we can better prepare and ensure the most comfortable visit possible.

    If you have special access requirements or questions, please contact us. Telephone: (+371) 28819755, Email: komunikacija@rmm.gov.lv.

    Our goal is to create a friendly, safe and accessible environment where every visitor feels welcome and can fully enjoy the exhibition and events.

    Published August 22, 2025